How a Grandmother, margarine, cornflakes and eggs started an online revolution. In 1984.

In 1984 grandmother Jane Snowball, 72, created the worlds first electronic shopping order. Not via a  personal computer however. Rather via her television, believe it or not. She used a technology called Videotex, which allowed her to enter data via a keyboard.

So in a local government initiative to support the elderly, Mrs Snowball entered an order for margarine, cornflakes and eggs to her local supermarket which then packed her goods and dispatched them to her home.

The industry is now worth over £100 billion to the UK alone.

And it all started in Gateshead. Who would have thought a Geordie grandmother would have been a high tech pioneer!